Our holsters are crafted by hand. Custom ordered holsters are non-refundable. Made to order holsters may not be returnable for a full refund, but we will do everything possible to make adjustments and/or modifications to suit your needs.
Apparel and Quickdraw are not returnable or refundable.
We offer a 30-day money back guarantee on all In-Stock/Quick Ship items.
You may return new and unused items within 30 days of delivery for a full refund (less shipping). However, if items are not in new and unused condition when received and the return is not due to a defect or error on our part, then a partial refund will be issued. Partial refunds may vary and can be up to 85% of the purchase price. The refund or store credit will be determined and processed (less shipping) once item has been received.
Exchanging a wrongly ordered holster for the correct one, will also result in a 20% restocking fee for your original order. Please contact us to verify fitment prior to ordering.
You should expect to receive your refund within 5 business days of us receiving your returned package, however, in many cases you will receive a refund more quickly. This time period does not include shipping transit times.
If you need to return an item. or have an issue, please Contact Us with your order number and details about the product you would like to return/ having an issue with. We will respond quickly to attempt to resolve issues or provide instructions for how to return items from your order.